About Us
Welcome to Kikin – Your Global Partner in Premium Coffee Equipment
At Kikin, we specialize in providing premium espresso machines, coffee grinders, and essential barista tools for both passionate home brewers and experienced professionals. Founded offline in 2021 in Bandung, Indonesia, we have helped coffee lovers craft café-quality experiences from their own kitchens. Today, we proudly extend that same passion worldwide through our online platform.
Our Mission
We’re more than just a retailer — we’re part of your coffee journey.
Our mission is to inspire and support the global coffee community by offering exceptional equipment, expert advice, and reliable service. With the right tools and guidance, we believe anyone can unlock the full potential of every coffee bean.
Why Choose Kikin
Trusted Experience and International Reach
Since 2021, we’ve built a strong foundation through our offline presence. Now, we serve customers globally through our e-commerce store. All orders are processed and shipped directly from our headquarters in Bandung, Indonesia to countries such as the United States, Australia, Canada, United Kingdom, United Arab Emirates, Singapore, New Zealand, Malaysia, Hong Kong, Israel, the Philippines, and many more.
Expert Product Guidance
We understand that choosing coffee equipment can be overwhelming. That’s why our team is ready to help you find the ideal solution tailored to your needs — whether for home use or commercial operations.
Comprehensive After-Sales Support
We believe customer support doesn’t end after the sale. From setup guidance to warranty assistance, we’re here to help every step of the way.
Long-Term Relationships
We value meaningful, lasting relationships. Our goal is not just to sell — but to be your long-term partner in the world of coffee.
Our Commitment to You
Your trust is the foundation of our business.
We are committed to:
Transparency in our shipping and return policies
Accuracy in product representation
Fast, secure, and reliable global delivery
Honest communication and responsive customer service
We stand by the quality of our products and the reliability of our service — always aiming to exceed your expectations.
Business Identity & Contact Information
Kikin is the registered trade name of an individual business legally established and operating in Indonesia.
Business Information
Legal Business Name: Kikin
Business Address:
Jl. Purnawarman No.12 Lt 2
Babakan Ciamis, Kec. Sumur Bandung
Kota Bandung, Jawa Barat 40117
Indonesia
Phone: +62-822-3466-4228
Email: [email protected]
Operating Hours: Monday – Sunday, 09:00 – 17:00 (GMT +7)