How to Order
Getting your premium coffee equipment from Kikin is a breeze! We’ve made our ordering process simple and secure, so you can quickly get back to brewing your perfect cup, no matter where you are in the world.
Your Simple Steps to Order
Discover Your Perfect Gear: Explore our wide selection of espresso machines, grinders, and barista tools. Use our easy navigation and search bar to find exactly what you’re looking for.
Add to Cart: Found something you love? Select any necessary options (like color or size, if available) and simply click “Add to Cart.” You can keep Browse or head straight to checkout.
Review Your Selections: Click on the shopping cart icon (usually at the top right of the page) to see your chosen items. Here, you can easily adjust quantities or remove items if needed.
Proceed to Secure Checkout: Ready to complete your purchase? Click the “Checkout” button from your cart page.
Enter Your Details: Provide your accurate shipping address and contact information. We’re proud to offer international shipping to a wide range of countries, including the United States, Australia, Canada, United Kingdom, United Arab Emirates, Singapore, New Zealand, Malaysia, Hong Kong, Israel, Philippines, And many more countries globally. For complete information on supported countries, shipping costs, and delivery timeframes, please see our Delivery Information page.
Quick Checkout or Account: You can choose to checkout as a guest for speed, or create an account for faster future shopping and to easily track your order history.
Select Your Payment Method: Choose the payment option that works best for you. We securely accept:
Credit/Debit Cards: Use your Visa, Mastercard, American Express, or Discover card, securely processed via Stripe.
PayPal: Enjoy a swift and secure checkout experience using your PayPal account.
All transactions are encrypted to protect your financial details.
Review & Place Order: Take a moment to double-check all your order details: items, quantities, shipping address, and the total cost. Once everything looks perfect, click “Place Order” to finalize your purchase.
Order Confirmation & Tracking Your Delivery
Instant Confirmation: Right after your purchase, you’ll get an order confirmation email sent to the address you provided. This email will include your order number and a summary of what you’ve bought. Keep it handy for your records!
Track Your Gear: As soon as your order ships from our warehouse in Bandung, Indonesia, we’ll send you a separate shipping confirmation email with your unique tracking number. You can use this number to follow your package’s journey directly on our tracking page or through the courier’s website.
Delivery Timeline: For estimated delivery times to your specific country, please check our detailed Delivery Information page. International shipping times can vary, and we want to ensure you have the clearest expectations.
Need a Hand with Your Order?
If you have any questions or run into any issues, whether before, during, or after placing your order, our friendly customer support team is always ready to help!
Email Us: Reach out anytime at [email protected] for prompt assistance.
Returns & Refunds
For complete information regarding return eligibility, our easy return process, and refund timelines, please visit our comprehensive Return & Refund Policy page. We aim for full transparency on all our policies, including international returns.
Business Information
Legal Business Name: Kikin
Business Address:
Jl. Purnawarman No.12 Lt 2
Babakan Ciamis, Kec. Sumur Bandung
Kota Bandung, Jawa Barat 40117
Indonesia
Phone: +62-822-3466-4228
Email: [email protected]
Operating Hours: Monday – Sunday, 09:00 – 17:00 (GMT +7)