Privacy Policy | Kikin Premium Coffee Equipment
At Kikin, we deeply respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website (https://ki-kin.com) and services. Kikin is a registered trade name and an export-oriented enterprise established in Bandung, Indonesia.
We collect personal information when you interact with our platform, including:
- Order Details: Full name, email, phone number, and billing/shipping address for order fulfillment.
- Customer Support: Information provided when you reach out via email or official communication channels.
- Technical Data: Data collected through tracking tools such as IP addresses, browser types, and usage patterns via Google Analytics.
Kikin is the data controller responsible for your personal information. For any privacy-related inquiries, please contact us at sales@ki-kin.com.
We use your data for legitimate business purposes:
- Order processing, fulfillment, and customer support.
- Ensuring technical compatibility and safety standards for exported equipment.
- Website improvement and fraud prevention.
Note: We will never sell, rent, or trade your personal data to any third party for their marketing purposes.
To provide a transparent shopping experience, we utilize:
- Google Analytics & Tag Manager: To analyze website traffic.
- Google Ads & Merchant Center: To manage product listings and ensure accurate advertisements. These services follow Google’s Privacy Policy.
We only share information with trusted partners for essential services:
- Payment Gateways: Secure processing via PayPal and Stripe.
- Shipping & Logistics: International carriers including DHL, FedEx, and UPS to ensure secure delivery to the USA and Canada.
- Legal Compliance: When required by law to protect our rights or comply with judicial proceedings.
Depending on your location, you have the right to access, correct, or request the deletion of your personal data.
North American Customers: In accordance with the California Consumer Privacy Act (CCPA), we respect your rights regarding data access and non-discrimination.
To exercise these rights, please contact us at sales@ki-kin.com.
Retention: We store data only as long as necessary for order fulfillment, legal obligations, or dispute resolution.
International Transfers: As Kikin is based in Indonesia, data from international customers will be processed on our secure servers. We ensure all transfers comply with applicable international data protection standards.